Frequently Asked Questions

  • Do I have to bring my upholstery in, or can you pick it up?

    Most customers find it convenient to have their furniture collected by professionals. Our customers recieve complimentary pick-up and delivery throughout Sydney.

  • Can I pay by credit card?

    We gladly accept all major credit cards. A 3% surcharge will apply to card payments.

  • Can you custom make furniture?

    Absolutely, unusual and bespoke spaces are our speciality. See bespoke furniture for more information.

  • How do I get an estimate of the upholstery cost?

    We are happy to review your needs and estimate the cost of fabric and workmanship. Estimates are provided by email. You can request an estimate by completing this form online.

    Please note, estimates are ballpark only. You will need to schedule a home consultation to receive detailed assistance and a precise, binding quote.

  • How long will my furniture be away?

    Lead time depends upon seasonal workloads and the amount of fabric on hand. Typically, furniture can be restored and delivered after just three weeks.

    December and November are the exception. Due to high demand, Christmas delivery can only be guaranteed if furniture is booked in by the end of October. Furthermore, all the European fabric mills cease production during their summer holidays.

  • Is upholstery cheaper than buying new furniture?

    The cost of upholstery often exceeds the cheapest imported furniture. Of course, the quality of upholstery is far superior. Furniture will last 5x longer when the upholstery is renewed. This spreads the cost over 15-20 years of use. So upholstery is the best value if you plan to keep your furniture for many years.

  • Is your work guaranteed?

    We are so confident in the quality of our workmanship that we offer a lifetime guarantee on all domestic furniture that leaves our workshop. In 25 years we've never had an unhappy customer.

  • What fabrics do you stock?

    We have the most extensive material library in Sydney. Our showroom holds over 1000 samples from the world’s leading fabric houses, tanneries and suppliers. You can browse and order fabric from the extended collection in our online fabric library.


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